Where to file a complaint about your car
Learn where to file a complaint about your car if you cannot get your issue resolved with the dealer, auto loan company, or manufacturer.
The federal or state agency you contact will depend on the nature of your complaint. Some agencies will investigate your complaint. Others accept complaints so they can file a case against the company in the future.
| Car complaint | File your complaint with |
|---|---|
| Deceptive car ads or dealers | |
| Auto repair shops | Your state consumer protection agency |
| Car rentals | |
| Auto loans or payments | The Consumer Financial Protection Bureau |
| Car warranty | Your state's attorney general. (If you bought a used car from a private owner, the warranty may not be valid.) |
| Safety issues related to cars, child car seats, or tires | The National Highway Traffic Safety Administration |
LAST UPDATED: August 15, 2024
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