Your rights under the Americans with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) protects your disability rights. Learn where to ask ADA-related questions. Know how to file a complaint about discrimination or abuse.

Americans with Disabilities Act (ADA)

Get a detailed introduction to the Americans with Disabilities Act (ADA). It affects businesses and organizations and serves people with disabilities by guaranteeing equal opportunity in:

  • Jobs
  • Public transit
  • State and local government services
  • Telecommunications services

Get answers to your questions about ADA requirements and how they apply to your situation. Call the ADA information line at 1-800-514-0301 (TTY: 1-833-610-1264).

How to file a disability-related complaint or report abuse

If you have experienced discrimination because of your disability, you can file a complaint with the government. Use this chart to find the right agency and the process for filing your complaint.

If you or a person with a disability that you know has experienced abuse, report it to your state social services agency.

ADA rights for using service animals

In most cases, the following places  that are open to the public must allow service animals:

  • Businesses
  • Nonprofit organizations
  • State and local governments 

This includes businesses that have a no pets policy.

Learn about the ADA's rules for service animals, including:

  • The definition of a service animal and how it differs from an emotional support animal. Understand ADA only covers service animals.
  • Where service animals are allowed to go
  • Under what circumstances a business or other facility can remove or keep out a service animal

LAST UPDATED: November 17, 2025

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